Overview
Managing a shared inbox and manually creating CRM tickets often leads to missed emails, duplicate tickets, and SLA risks. These challenges lower customer satisfaction and increase the workload for your support team. With UiPath Agentic Automation, incoming emails are automatically converted into tickets, prioritized, and routed to the right teams for faster resolution. Watch this demo to see how you can minimize SLA breaches, improve response times, and deliver a better customer experience.
Timelines (Chapters):
1:25- AI Agents and Agentic Automation
1:46- Logistics Company Example
3:54- Overall Flow...
4:10- Functionality of Tick...
Managing a shared inbox and manually creating CRM tickets often leads to missed emails, duplicate tickets, and SLA risks. These challenges lower customer satisfaction and increase the workload for your support team. With UiPath Agentic Automation, incoming emails are automatically converted into tickets, prioritized, and routed to the right teams for faster resolution. Watch this demo to see how you can minimize SLA breaches, improve response times, and deliver a better customer experience.
Timelines (Chapters):
1:25- AI Agents and Agentic Automation
1:46- Logistics Company Example
3:54- Overall Flow
4:10- Functionality of Ticket Agent
4:19- Thank you
Ready to transform your customer support? Explore more AI-powered automation demos at https://www.miraclesoft.com/aiforbusiness