Our Privacy Policy

We use your personal data to provide and improve a personalized user experience on the website. By using these website(s) you agree to the collection and use of information in accordance with this privacy policy.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Miracle Software Systems, Inc. with headquarters located at 45625, Grand River Avenue, Novi or our other office locations
• Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses. Device refers to any device that can access the website such as a computer, mobile phone, or digital tablet
• Personal data is any information that relates to an identified or identifiable individual
• Service provider refers to any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the website
• Third-party social media service refers to any website or any social network website through which a user can log in or create an account to use the website
• Usage data refers to data collected automatically, either generated by the use of the website or by the website infrastructure itself (for example, the duration of a page visit)
• Website refers to Corporate Website, accessible from https://www.miraclesoft.com/
• You refers to the individual accessing or using the website, or the company, or other legal entity on behalf of which such individual is accessing or using the website

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to the following,

Usage data may include information such as your device IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the website through a mobile device, we may collect certain information automatically including the type of mobile device you use, its unique ID, resolution and IP address of the device, Operating System, and the browser along with its version.

We may also collect information that your browser sends whenever you visit our website

We use cookies and similar tracking technologies to track the activity on our website and store certain information to improve the user experience.

• Cookies or Browser Cookies: A cookie is a small file placed on your device you are using to access our website. You can either accept or refuse cookies, you can do so by going into your browser settings and disabling them
• Google Analytics: We use Google Analytics to track users around the website, find out statistics, and improve the performance of the website
• Other Cookies: Time to time, we use different service providers for various experiences on our website such as Chat with Agent/Bot or other tracking services like Google Analytics to analyze and measure our campaigns

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

The company may use personal data for the following purposes,

• To provide, maintain, and monitor the usage of our website(s)
• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication to reach out or keep you updated about the services that you have visited on our website
• We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our campaigns, and to evaluate and improve our website and your experience
• We may share your personal information in the following situations
• With service providers, we may share your personal information with service providers to monitor and analyze the use of our website
• We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any other subsidiaries or other companies that we control
• We may share your information with our business partners to offer you certain products (or) services
• When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside

Usage data may include information such as your device IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the website through a mobile device, we may collect certain information automatically, including the type of mobile device you use, its unique ID, resolution and IP address of the device, Operating System, and the browser along with its version.

We may also collect information that your browser sends whenever you visit our website

Miracle Software Systems, Inc. will retain your personal data only for as long as it is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary.

The company will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are obligated to retain this data for longer time periods.

You have given your consent and accepted this privacy policy by using our website(s).

Miracle Software Systems, Inc. may change this statement from time to time; when updates are made, the privacy policy version date (located at the bottom of this policy) will also be updated to reflect that a revision occurred. We encourage you to periodically reread this policy to see if there have been any changes that may affect you. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.