Case Study
EDGE Integration and API M
Enterprise Reference Architecture and CoE for Major Healthcare Customer
Get It Now
Case Study
EDGE Integration and API M
Enterprise Reference Architecture and CoE for Major Healthcare Customer
Explore Now The benefit of an Enterprise Reference Architecture along with a high-efficiency Center of Excellence can be amazing. Our customer, founded in 1961, is a leading Healthcare company that offers a wide range of insurance products. With over 30 years of experience in the Medicare program, they are kicking off their digital transformation journey with Mobility and APIs.
In this case study you will read more about their approach to a digital solution and how APIs enabled their ideas. You will also learn more about the innovative approach offered by Miracle and the benefits of being able to setup an API Management Center of Excellence to drive innovation and growth for digital engagement.
Thank you for submitting your details!!
Customer Background
Our customer, founded in 1961, is a leading health care company that offers a wide range of insurance products and health and wellness services. With over 30 years of experience in the Medicare program, they are one of the nation's top providers of Medicare Advantage benefits with approximately 2.5 million members and over 20 million medical members nationwide and in specialty.
Technology Used
The products and technologies used in this implementation effort by our team for the customer were,
- IBM DataPower
- IBM Integration Bus
- IBM API Management
- Apigee Edge
- IBM WSRR
- Splunk
- Informatica
- SnapLogic
- In-Memory Grid Solutions
- CoreMetrics
- IBM ODM
- IBM MQ
- CA Lisa
The Business Challenge
Our customer wanted to move towards a more agile integration model where they could connect rapidly and extend their services in a uniform fashion. Some of the pain points that they had were,
- Duplicate (or) Overlapping services of differing quality, semantics and data abstractions
- Difficult to identify what has already been built and what purpose it serves
- High discovery and coordination costs for new initiatives around existing services and their usage
- Difficult to consistently apply foundational patterns such as security, data isolation and versioning
- Service consumers and providers were finding it harder to reconcile their needs
- Significant resiliency issues in the customer's production environment
- Poor time-to-market on new business opportunities that seek to leverage combinations of existing enterprise capabilities
Our Solution and Support
The customer partnered with us to achieve and create a 'high quality and scalable reference architecture' for various business transformation related initiatives. Our team helped to build a holistic approach to strengthening integration capabilities (between core systems, with external partners, developer communities, and cloud platforms), and discussed mechanisms to empower engineering teams to 'connect the dots' across the Enterprise Architecture - in a way that builds lasting competencies.
In some of the business applications the architecture was used for Real-Time Remote Monitoring, Practice Management EMR, Enhanced Clinical and Population Health Analytics, Externalize Care Hub, Consumer Centric Ecosystem, CRM, and Digital Hub. The goal of the solution was to reduce cost, risk, and complexity of managing and patching endpoints. Some of the major aspects that our teams supported for our customers were,
- Designed an architecture to build Architectural patterns, Design Patterns, Standards and Implementation guides for below mentioned technology stack
- Designed and coordinated in building Enterprise Application (EA) Competency Center and IT learning self-service portals
- Designed and build applications/APIs using IBM API Management and Apigee Edge platforms in conjunction with Enterprise Service Bus
- Developed and delivered the enterprise application using our Global Delivery model through SCRUM agile methodology to produce product features at a faster pace to meet challenging timelines
- Designed and build Location Service API (Geo Coding/Geo Fencing) which provides capability to get direction between two location points using http reques;. This is the common utility service that will be used by different business lines
- Enterprise logging - Common proxy created as template to log errors to common framework through REST API; This will be used by each developer to create business services (Components involved - IBM Integration Bus, Apigee Edge, DataPower, Splunk)
- Secure Token Service is a system that issues software tokens to authenticate users (people or systems) and these tokens allow web and mobile applications to verify that a user has valid credentials without need to see the user's id and password (Components involved - Apigee Edge and IBM DataPower)
Customer Benefits
Through our innovative solution and strong delivery team, we were able to assist customer in achieving their strategic goals in short time frame. The Enterprise Integration COE helped to create and maintain lasting integration competencies and coherent reference architecture across various technologies, aligned to SOA principles.
- Able to significantly improve providing targeted information to increase quality, consistency, and efficiency of IT solutions while driving down cost, complexity, and defects
- Able to reduce labor costs significantly by automating patch management activities and its compliance reporting
- Able to harness numerous products with complementary (and sometimes overlapping) capabilities - Business Process Management and Business Rules Management platforms, Integration Gateways, Service Bus and Messaging technologies, In Memory Data Grids, Data Virtualization and transformation tools, SOA Governance and API Management stacks, Business Activity Monitoring to achieve the kind of scale, responsiveness, and adaptability that the business is looking for
- Built integration solutions and reusable adapters and frameworks that can ? keep up with the pace the business needs to move
- Drive consistency in pattern and practice deep into the available talent pool, across an array of non-trivial technology stacks by building EA Competency center and IT service Self-Portal
- Building Enterprise services as references for business teams to build applications
Thought Leadership
Modernization of EDI Platform for a US-based Transportation Services Company
Understand how our support services helped the customer by working closely with their team, processes, and data to gain both functional and business knowledge.
3D Product Experience Website for a Leading Custom Apparel Manufacturer
Learn how we use the latest technology to better serve our customers with a realistic view of 3D product experience through our apparel manufacturer's website
CRM Data Visibility Portal on Cloud for Marketing Agency
Discover how a cloud-based CRM data visibility portal can provide marketing firms access to customer data tracking, and reporting to update their services
Job Request Portal for Temporary Employment for Membership Association
Explore how we offer a variety of employment opportunities for membership associations and how this Employment Portal can help job seekers find employment
Implementing Helpdesk Chatbot(s) for National Retailer
Discover our helpdesk chatbot, which includes a live-agent chat interface for global retailers to offer the greatest and improving experience for our consumers
Web Based Order Management System for a Leading Custom Apparel Manufacturer
With a web-based order management system, a custom athletic apparel manufacturer can save time and money while giving customers a safe and smooth experience
Enhanced Application Development for a Global Manufacturer
We used JavaScript/jQuery and Rest APIs to achieve our client's desired performance while improving their application design, reporting, branding, and archiving
Advanced Supply Chain Solution for Leading Logistics Provider
Offering an advanced supply chain solutions to the business on a day-to-day transactions with simplified code to handle large systems with robust outputs
Cloud Based Vehicle Transfer for Wholesale Auction Company
By automating the process for an Auction Company while building an AWS serverless web application to increase efficiency for cloud-based vehicle transit
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also disclose information about your use of our site with our social media, advertising and analytics partners. Additional details are available in our Cookies policy and Privacy policy.