With over 10,000 products in their catalog and a global presence demanding 1800 employees and 49 distribution centers for their 11,000 customer base. Our Customer is one of the biggest retailers in the market. This case study takes you into the details of how our team helped them centralize their catalogs across their Global Network and Infrastructure.
Some of the major implementations by our team were, Notifications for support teams during Data Load failures Architecture Definition and enablement for Global Commerce Implementation Constant Quality Assurance steps to ensure quality and reliability of end result
Our customer is a leading distributor of building products throughout North America with an employee base of almost 1800 people. Their catalog has more than 10,000 products from over 750 suppliers which results in them servicing approximately 11,000 customers nationwide including dealers, industrial manufacturers, manufactured housing producers and home improvement retailers through their 49 distribution centers.
The technologies, which were used by our team and the customer for this implementation were,
Our customer operates their business across Americas, APAC and EMEA and each region has its own master catalog with respective products. They wanted to have their product data to be maintained in a single global website in their Global Project.
As part of their project they wanted the following activities to be addressed,
Our teams helped our customer to implement their Global Project for their website product catalogs through the following,
Through our services our customer achieved a number of benefits including,
Understand how our support services helped the customer by working closely with their team, processes, and data to gain both functional and business knowledge.
Learn how we use the latest technology to better serve our customers with a realistic view of 3D product experience through our apparel manufacturer's website
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Discover our helpdesk chatbot, which includes a live-agent chat interface for global retailers to offer the greatest and improving experience for our consumers
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