Customer Background
Our customer is a reputed organization in the athletic industry that makes a wide range of sports apparel. Their collection includes team uniforms, t-shirts, hoodies, fleeces, shorts, pants, accessories, and other outerwear with quality of superior grade.
Technology Used
The products and technologies used in this effort by our team were,
- AWS PaaS Serverless Architecture
- Node.js/Express/Angular
- AWS RDS for SQL Server
- AWS Cognito
- AWS S3
- AWS API Gateway
- AWS Systems Manager
- CloudFront/GoDaddy
- CloudWatch/CloudTrail
- AWS VPC, WAF
- Swagger, Postman
- Selenium Test Automation
- Azure DevOps for CI/CD
The Business Requirement
The current order management lifecycle that our customer is using is causing numerous challenges resulting in delays to process the received orders. They were looking for a modern solution to manage preflight order entry, B2B order linking, manage orders, order status for notes and assets, and integration with backend systems for timely notifications to attain more seamless and efficient business operations.
Our Solution and Support
Our team did an initial assessment and discovery session from which we have designed and built an order management system on AWS Cloud that enables multi-role user management with delegated administration. We also added automation for order linking of the B2B web order with the preflight order to manage the order statuses and its respective assets. Also, we used Syncfusion Angular Grid for displaying the orders grid on the landing page along with some customization to fulfill customer requirements.
Below are the detailed support services provided by our team,
- Rapid Agile/Scrum Driven Delivery: With the Agile and Scrum methodology, we performed multiple iterations and developed the apps and other required infrastructures in a sprint of 20 weeks that enabled to intensify business operations of managing and processing the orders effectively to deliver it to the customer within the promised timelines
- PaaS Solution Built-in AWS Cloud: Developed an environment of Hybrid Integration with AWS Serverless architecture (Paas) to transform onpremise business operations to serverless infrastructure for secured data transfer on the orders stored with server-side encryption. Also regulated and enhanced the backend ERP systems to perform the business functions collaboratively, and uplifted the ability to upload and download large size assets with no limit
- Test Automation Built for Regression Cycle: Performed re-running the functional and non-functional tests to ensure that previously developed and tested software still performs after transforming workflows into an automated environment. Also enabled seamless alerts to the customers on the ship-date, invoice, and pre-flight notification
Customer Benefits
Through our innovative services, the customer was able to enjoy the provided conveniences in performing the required operations. Some of the features that the customer experienced with the upgrade are,
- A fully automated environment with enabled Continuous Integration and Continuous Delivery process to manage the order statuses and its respective assets
- Order requests are now managed and processed through Hybrid Integration infrastructure developed with AWS Cloud and the on-premise corporate network, and achieved better communication with the customers through API Driven modular architecture
